How to Optimize your Layered Process Audits with More Effective Questions

The best way to get more out of your layered process audits is to ask the best questions.

If you’re just getting started with layered audits or you’ve already invested in improved quality metrics, customer satisfaction, and profitability with an ongoing commitment to a quality program, you’re going to need the actionable results of your audit findings.

How can you do that without the most effective auditing questions?

The Luminous Group and EASE will arm you with the actionable insights you need in just 30 minutes – including polling for best practices and reviewing your submitted questions during the session – to optimize your Layered Process Audit program with more effective questions.

Here’s what you’ll learn:

• How to remove subjective answers to your LPA question for better continuous improvement results
• The value of an optimized question library and the ability to create good questions for a more valuable quality program
• Review your questions with subject matter experts to optimize your own questions in real-time