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Presented in partnership with The Luminous Group
It’s no surprise that at the heart of any robust layered process audit (LPA) program is an effective question library.
In this OnDemand webinar, process improvement experts from The Luminous Group, Murray Sittsamer (President) and Richard Nave (Senior Consultant), will provide insight on what makes or breaks an LPA question.
Whether you're new to layered process audits (LPAs) or a tenured quality expert, you'll be able to benefit from Murray and Richard's expertise as they dive into:
A global automotive supplier looking to improve visibility into quality decided to replace its manual paper-based audit system with Beacon Quality software. Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions.
Jacobs’ Drive the Future demonstrator truck is traveling throughout North America to show off its latest technologies which lead to improved productivity, engine braking, and emissions.
Industry: Trucking
Company size: 501-1000 employees
Location: Bloomfield, CT
Software used: EASE LPAs, Safety & 5S Audits
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
A global automotive supplier looking to improve visibility into quality decided to replace its manual paper-based audit system with Beacon Quality software. Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions.
The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks. Jacobs Vehicle Systems is a leading manufacturer of advanced engine braking systems and valve activation technologies, with manufacturing locations in North America, Europe and Asia.
The team would choose a card from the first deck to determine the audit location. The card selected from the second deck indicated the process to audit, showing acceptable results on one side (colored green) and non-compliant results on the opposite side (colored red). Auditors would post results on a dry erase board, then log them in spreadsheets.
Jacobs’ Drive the Future demonstrator truck is traveling throughout North America to show off its latest technologies which lead to improved productivity, engine braking, and emissions.
Jacobs’ Drive the Future demonstrator truck is traveling throughout North America to show off its latest technologies which lead to improved productivity, engine braking, and emissions.
A global automotive supplier looking to improve visibility into quality decided to replace its manual paper-based audit system with Beacon Quality software. Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions.
The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks. Jacobs Vehicle Systems is a leading manufacturer of advanced engine braking systems and valve activation technologies, with manufacturing locations in North America, Europe and Asia.
The team would choose a card from the first deck to determine the audit location. The card selected from the second deck indicated the process to audit, showing acceptable results on one side (colored green) and non-compliant results on the opposite side (colored red). Auditors would post results on a dry erase board, then log them in spreadsheets.
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Murray Sittsamer is an expert in Failure Mode and Effects Analysis (FMEA), Root Cause Problem Solving, and Layered Process Audits (LPA). He was the leader of the AIAG industry team that updated the LPA CQI-8 2nd edition guideline.
Murray holds a Master of Science in Industrial Administration from Carnegie Mellon University. He earned his undergraduate degree in industrial engineering from the University of Pittsburgh.
Richard Nave has more than 18 years of experience in Product Development, Program Management and Manufacturing Management.
He has a proven record of success in bringing new technical products to market for clients, a deep knowledge of layered process audits and combines a background in mechanical engineering with a broad knowledge of the global automotive industry.
The Luminous Group works with Engineering, Manufacturing, and Quality leaders to provide work team facilitation, management coaching, and training workshops in a wide variety of topics. With a multi-disciplinary team of quality engineers and training experts, The Luminous Group is able to quickly mobilize a team of individuals with direct experience in the challenges their clients face today.
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"Et harum quidem rerum facilis est et expedita distinctio!"
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.
Six months after implementation, the organization has increased audit completion rates more than 40% and created more accountability around corrective actions. The company had conducted paper-based layered process audits (LPAs) for many years. In 2012, they launched a visual management process called Kamishibai—Japanese for “paper drama”—to structure audits using cards randomly selected from two decks.